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FAQs- Water Purifier

Can I connect my Below Counter eSpring Water Purifier (100189, 110720 or 118384) to my refrigerator's ice maker?

Yes. This kit includes a pressure regulator and all the fittings you'll need to connect your eSpring™ Water Purifier to your refrigerator's ice maker, except for pressurized 1/4 inch (6 mm) OD tubing, available from almost any local plumbing supply or hardware store. Be sure that the tubing you use is certified for use in drinking water applications. To maintain your warranty, all components must be installed properly, following the instructions shipped with the kit.

Q: How do i register my Water Filter?

Registration & Warranty

Registering your eSpring™ UV Water Purifier makes it fast and easy to order a replacement part such as a cartridge, or to report any service problem, make a warranty claim, etc. Amway will never release your information to third-party vendors, but we may update you periodically about new advances in our water purification products. The limited warranty on the eSpring™ UV Water Purifier is 3 full years.

To register your unit, fill out the card that came with the unit or contact us at for further steps


Replacing Your Filter Cartridge
To maintain your water quality, the filter cartridge of your eSpring™ Water Purifier must be replaced once a year or every 1,320 gallons, whichever comes first.* If your water contains large amounts of particulates, you may need to change the filter cartridge more often to maintain an acceptable flow rate.

*Actual filter life depends on water quality and usage.

Water Purifier Cartridge Replacement
The eSpring™ UV Water Purifier features a Replace Cartridge indicator that looks like a gas gauge to show the remaining UV filter life.

Early Warning: Time to Order Replacement
When 90% of the rated life of your UV filter is remaining (based on time or the amount of water that has flowed through the system), the last bar on the Replace Cartridge gauge will flash, and your device will beep once when in use. This is to remind you to order a new UV filter.

Second Warning: Time to Replace Cartridge
At 100% of the rated life of your UV filter, the cup icon will turn from blue to red, the cartridge icon will flash, the lights on the Replace Cartridge gauge will disappear, and your device will beep every two seconds when in use. This tells you it’s time to replace the UV filter. If you ordered a new filter when the Early Warning went off, you will have a new one ready to go. This sophisticated monitoring system makes sure you will never change the UV filter prematurely or wait too long and negatively affect your water quality.





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